Category: Automation

A study from monday.com, combined with Nielsen research, has surfaced a dynamic that is developing quietly beneath the continued growth in AI adoption metrics: 94 percent of directors are actively using AI tools at work, and a significant portion of them feel uncomfortable about it. The discomfort is not primarily about the tools themselves. It […]

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Research from Cisco and the OECD has quantified a generational divide in AI adoption that businesses deploying AI in customer-facing functions need to understand as a revenue and retention issue rather than a demographic curiosity. Among adults under 35, more than half are actively using AI tools, and more than 75 percent report finding them […]

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The infrastructure that powers the digital economy is running into a limit that no amount of software optimization or cloud architecture refinement can resolve: there is not enough electricity available to power everything trying to connect to it at once. In west London, where dozens of data centers have been built or are planned, the […]

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The hardware budget assumptions that business owners carried into 2025 are no longer accurate, and the mechanism driving the change is not the kind of temporary supply disruption that resolves itself within a few quarters. DRAM prices have increased approximately 50 percent this year, with analysts at Counterpoint Research forecasting an additional 30 percent increase […]

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The pitch always sounds the same. Add this tool and your team will move faster, produce more, and deliver better work. So you added it. Then you added a few more. Now your designers, writers, and videographers are buried under a stack of subscriptions, and somehow the work isn’t moving any faster than it did […]

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Boardrooms across the country are spending enormous amounts of time debating AI strategy. Consultants are billing millions to help enterprises build AI roadmaps. And while all of that high-level planning continues, a quiet group of everyday workers is pulling ahead of the pack simply by opening an AI tool every morning and putting it to […]

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In today’s fast-moving world, expectations around customer service have changed. When someone reaches out for help, they want a response right away, not hours or days later. Long wait times and ineffective support lead to frustration, and that kind of experience has a direct impact on customer loyalty and the reputation of your business. Thankfully, […]

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