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Category: IT Support

When the Cybersecurity Professionals Are the Threat

When the Cybersecurity Professionals Are the Threat

Two U.S.-based cybersecurity professionals have pleaded guilty to participating in ransomware attacks carried out under the ALPHV BlackCat affiliate program, including at least one successful extortion and multiple attempted ones. A third individual remains under investigation. These were not outsiders who stumbled into the cybersecurity industry as cover. They were trained practitioners with the kind […]

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A Maximum-Severity SmarterMail Flaw Is Giving Attackers a Free Pass to Your Server

A Maximum-Severity SmarterMail Flaw Is Giving Attackers a Free Pass to Your Server

Business email servers sit at the center of daily operations, which makes them a high-value target. When a maximum-severity flaw surfaces in widely deployed email software, the window between disclosure and active exploitation can close fast. That is the situation with CVE-2025-52691, a critical remote code execution vulnerability in SmarterMail that earned a perfect 10.0 […]

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What Customers Actually Want From Technology and Why Most Businesses Are Getting It Wrong

What Customers Actually Want From Technology and Why Most Businesses Are Getting It Wrong

The gap between what businesses believe they are delivering and what customers actually experience has a name in customer experience research: the experience disconnect. It persists not because businesses are indifferent to customer satisfaction, but because the investments made to improve customer experience are frequently aimed at the wrong targets. Companies pursue sophisticated technology implementations, […]

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The Real Reason New Technology Investments Stall in Small Businesses

The Real Reason New Technology Investments Stall in Small Businesses

Small business owners who have signed contracts for new software platforms, AI tools, or infrastructure upgrades and then watched those investments sit underutilized months later are experiencing something more common than the technology vendors acknowledge. The tools are rarely the problem. The obstacles that turn promising technology investments into expensive disappointments are almost always organizational, […]

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The Security Risks Hiding Inside Your Network Are the Ones Most Small Businesses Are Not Watching

The Security Risks Hiding Inside Your Network Are the Ones Most Small Businesses Are Not Watching

Most small businesses have invested something in perimeter security. There is a firewall at the network edge, antivirus software on workstations, and some version of an understanding that the boundary between the internal network and the internet is where threats need to be stopped. That investment is not wasted. But the threat model it addresses […]

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A Logging Tool Running Inside Every Major Cloud Platform Has Serious Security Flaws

A Logging Tool Running Inside Every Major Cloud Platform Has Serious Security Flaws

Researchers at Oligo have published findings on critical vulnerabilities in Fluent Bit, an open-source log processing tool deployed across AWS, Google Cloud, and Microsoft Azure, as well as inside container environments and Kubernetes clusters running on those platforms. The vulnerabilities allow attackers to manipulate log data, bypass authentication controls, and execute arbitrary code on affected […]

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ASUS AiCloud Routers Have a Critical Vulnerability and Attackers Are Already Looking for Them

ASUS AiCloud Routers Have a Critical Vulnerability and Attackers Are Already Looking for Them

ASUS has issued an urgent security advisory and released a firmware patch addressing CVE-2025-593656, a critical authentication bypass vulnerability in its AiCloud remote-access feature. The flaw allows an attacker to access the router without valid credentials and execute operating system level commands remotely. If your organization has an ASUS router with AiCloud enabled and has […]

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Cybercriminals Stopped Trying to Break AI’s Rules and Started Building Their Own

Cybercriminals Stopped Trying to Break AI’s Rules and Started Building Their Own

Researchers at Palo Alto Networks’ Unit 42 have documented what happens when cybercriminals stop attempting to circumvent the guardrails on legitimate AI systems and simply build their own without any. The two underground language models they analyzed are not experimental projects or proof-of-concept demonstrations. They are functional tools, trained on stolen code, leaked datasets, and […]

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A Hashtag Is Now a Weapon, and Your AI Browser Does Not Know the Difference

A Hashtag Is Now a Weapon, and Your AI Browser Does Not Know the Difference

Security researchers at Cato Networks have documented a technique called HashJack that allows attackers to embed hidden instructions inside URLs and have those instructions executed silently by AI-assisted browsers. The mechanism is a fragment identifier, the portion of a URL that follows the hashtag symbol, a component that web servers never process and that traditional […]

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Your Calendar Is Now a Phishing Vector, and Most Teams Have Not Noticed

Your Calendar Is Now a Phishing Vector, and Most Teams Have Not Noticed

The calendar application sitting at the center of your workday has become an active target for a category of attack that most organizations have not incorporated into their threat awareness. Security researchers have identified a pattern of abuse targeting calendar subscription features in Google Calendar, Outlook, and Apple Calendar, where malicious events appear directly in […]

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The Hudson Valley Business Owner's Guide To I.T. Support Services And Fees

"What You Should Expect to pay for I.T. Support For Your Hudson Valley Business"

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